Troubleshooting

Troubleshooting

The loader says Part I is not running

Make sure the game itself has opened, not just Steam or a launcher. The loader detects tlou-i.exe. Wait for startup to finish and check the selected edition is Part I.

The menu does not appear

Wait for a rendered game scene and press F1 or Insert. If an older DLL is already loaded, close the game normally, reopen it and load the current version. Do not repeatedly load different builds into the same process.

A download could not be verified

Retry after checking the connection. If the release is being updated, wait for the DLL and matching manifests to finish publishing. The loader rejects a mismatched or incomplete module.

ESP, weapon or self controls are unavailable

Load a save and enter gameplay. Some features require a loaded player, camera, weapon or nearby entities. Read the disabled control’s explanation. If the game has updated, a matching module may be needed; a visible checkbox alone does not prove that a binding is available.

Spawning an NPC or infected is unavailable

Characters require resources from the current level. The catalog does not guarantee that every archetype can be spawned in every scene.

Reset settings

Close Part I before using Reset Settings in the dashboard. This prevents the running game from saving an old config over your reset. Back up profiles you want to keep.